Railroad Industries Incorporated

Business Manager                                     Reno, Nevada                                          2004-Present

Ms. Sullivan supervises the Administration, Marketing and Business Development, Human Resources, Accounting and Finance, and Project Coordination departments, having developed comprehensive systems for project management, staff development and contract management. Ms. Sullivan administers all contracts and proposal development, including assessment of liability and risk management, compliance and cost recovery.  Ms. Sullivan serves as the final quality check for most marketing materials and deliverables regarding technical writing and due diligence, and development of proposals, including project planning, estimating, proposal writing and RFP development/interpretation, project cost tracking and budgeting, communication and quality control.  Primary research and analysis includes financial rail evaluations, project interviews and statistics, and report presentation techniques.  In addition, Ms. Sullivan performs project management, transportation costing, net liquidation valuations, socio-economic statistical analysis and industry surveys for many RII projects.  Projects of note include: Net Liquidation valuations for several short line railroads in the Pacific Northwest U.S.; Transportation costing and rate negotiations - transit times, revenue to cost ratio for rates, equipment and alternative routings for various rail shippers and commodities across North America; Market Analysis for 2 major manufacturers including industry surveys, demand and regional trends for marketing program planning; Project Manager for infrastructure development in Benin, Africa, including assessment of existing rail line and equipment, future connections with neighboring countries, USTDA grant and proposal writing and in depth negotiations with government officials and investors; and feasibility studies for new facilities with multiple organizations, including Elko County Economic Diversification Authority, Memphis Regional Chamber, Babcock and Brown, BNSF Railway, Washington State DOT, Palladon Iron and Port of Philadelphia.

Realtopia Worldwide

Executive Assistant to CEO                    Reno, Nevada                                            2003-2004

For this Real Estate Investment and Education Company, Ms. Sullivan handled the confidential plans of the CEO, including legal research, document creation and management, and travel coordination, meetings, schedules and special event planning, as well as serving as the Office Manager for central communications, property management, supplies and utilities, library management, and licenses and government compliance; Human Resources Manager handling recruitment, pre-hire screening and testing, training and orientations, payroll, benefits administration and research, confidential documentation and government compliance, wage comparison research, labor contract interpretation, grievances and disciplinary, and employee evaluations; Technical Writing and Research including proofing, content development and collaboration, contract drafting and interpretation, forms design, writing and presenting instructional materials at Realtopia University, and internet and document archive and database research; Accounting, handling all Accounts Receivable, bank and credit accounts, Accounts Payable, budgets and reporting; Marketing including serving on the Website committee for layout design and content development, target client research and market development, customer service and sales tracking, and marketing materials development;

Realtopia Worldwide cont.

Purchasing and Logistics including RFP and bid requests, Vendor relations, researched new products, product descriptions and database development, vendor performance tracking, new vendor research and cost to service analysis, Time-in-Transit and cost tracking, and contract and price negotiations.  Ms. Sullivan developed and implemented all administrative Policies and Procedures, job descriptions, and departmental organization for the above departments.

Macklanburg Duncan Building Products

Traffic Analyst                                             Oklahoma City, Oklahoma                     2001-2003

Ms. Sullivan handled most of the distribution shipment functions for this major manufacturing company.  From initial shipment billing, shipping and receiving traffic, carrier contracting, rate negotiations, and RFP’s and bid requests, to return authorizations, shipment tracking and claims processing, time-in-transit and loss and damage tracking for analysis, Ms. Sullivan researched the chain of custody for each shipment to determine carrier, customer, or shipper liability.  Claims revenue increased 45% over two years of Claims processing, invoicing, collections, and follow through.  She was heavily involved with the Credit and Customer Service departments, and she wrote and implemented the Shipping and Receiving Return Procedures that reduced loss and increased efficiency and accountability.  Work also included tracking of inbound raw materials, inventory management and intra-warehouse shipments.

Adecco Employment

Administration                                            San Francisco, CA              January-October 2001

                                                                        Reno, Nevada                                             1998-2001    

In Oklahoma City, Ms. Sullivan served in 3 administrative assignments, including purchasing, inventory, credit, sales, and receipts for a retail store, Executive Secretary for 2 Vice Presidents of an oil pump manufacturing company in the International Marketing department, and 3 months at Macklanburg Duncan (above).  Projects included presentations, international shipping and communications, travel arrangements, and coordinating staff between several countries.

In Reno, NV, Ms. Sullivan worked mainly at the Reno Fire Department for 2 years across several departments including Fire Prevention including permits, fire investigation reports, environmental assessments, complaints, fees and compliance; Inventory control and tracking; Administrative Secretary in support of Senior Staff, and especially all Payroll and Human Resources for the Department’s 130 employees. She maintained all confidential employee records, tracked all employee hours and comprehensive benefits, physical and training schedules, grievances following 5 different labor contracts, processed all checks, terminations, and served as liaison between H/R, Risk Management, Civil Service and Payroll at City Hall and Fire Department employees.  Ms. Sullivan designed and presented the annual Community Public Information Tour for administration and helped plan City-wide special events.  She also tracked the hours and costs to meet compliance for the City’s Emergency management grant.

University of Nevada

Laboratory Technician                             Reno, Nevada                     1995-1997

In the Historical Archaeology lab, Ms. Sullivan handled sorting, labeling, data entry, analyzing, documentation and reporting on artifacts collected in the field.  She maintained detailed records of all tasks, data and procedures for multiple field projects and maintained laboratory inventory.

Truckee Meadows Community College

 Writing Consultant                        Reno, Nevada                                        1993-1996

In the college’s Writing Center, Ms. Sullivan coached and trained students in all levels of writing, content development and collaboration, for all modes of writing and text – persuasive, descriptive, argumentative, legal, research reporting, prose and poetry, slogans and headlines. She consulted on proper citations, target audience, basic proofing, and curriculum requirements.  She also created and maintained the tracking and scheduling system for the writing and tutoring center, trained new consultants, and assessed textbook reading levels.

Shopko Stores Inc

Senior Salesperson                                   Reno, Nevada                                        1987-1991

Ms. Sullivan was in charge of the Grocery, Giftware, School Supplies, Checkouts and Seasonal Departments, including supervising staff, merchandising and sales, back-stock organization, receiving and inventory, pricing and signage, as well as customer service and cashiering for this national department store.  Special projects included annual inventory, seasonal displays, management training, purchasing, pre-employment screening and complete store set up for two new stores.

Education

Associate of Arts, Honors, Truckee Meadows Community College                                       1993-1995

4 Years toward Bachelor of Arts Degree, University of Nevada, Reno                                  1995-2000

Dual Major: Anthropology and Social Psychology; Minors: Ethnic Studies, Gender Studies, and Religious Studies, Additional emphasis in Education and International Politics

Leadership Management course series                                                                                              2003

Real Estate Investment course and seminar                                                                                      2003

Quickbooks Training course                                                                                                                2004

Microsoft Training seminar – Project Manager and DSN                                                                   2004

Nevada DOT Small Business Management Program:                                                                       2005

            Best Practices for Small Business Accounting

            Doing Business with Banking Industry, State, Local, and Federal Agencies

            Nevada Labor Laws, Lien Laws, EEO, and Safety

            Plans and Specifications Instruction

Performance Management seminar                                                                                                  2007

Project Management Institute Logistics seminar                                                        2007

FRA Track Safety Standards Training                                                                                               2008

FRA Bridge Integrity and Worker Safety Training                                                     2008

Active Operation Lifesaver Presenter                                                                                2005-Present    

                                                                         Awards

1995 –Phi Theta Kappa Honor Society

1995 –Phi Kappa Phi Honor Society

1996 –Golden Key National Honor Society

1996 –Wilbur D. May Scholarship award at UNR

1996 –Fleischmann Scholarship at UNR

1997 –Alpha Sigma Lambda Honor Society

2003 –Exemplary Initiative Award – Realtopia University

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